SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-40 Business days
|Australia, New Zealand
||10-40 Business days
|Mexico, Central America, South America
||15-40 Business days
||10-40 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received item as described. Good quality!
Item as described, with excellent finish and many divisions for cables and other materials.
The product fits the description perfectly. I love the fact that it doesn't smell bad. The shipment was made within the deadline.
Article conforme à la description
I am very satisfied with the product, quality really super like on China and very roomy.
Make you satisfied.
Normally stitched, threads do not stick out, chemistry does not smell, fully matches the photo. Delivery DPD to the point of issue in less than a month.
Thank you very much
Good quality bag recommend!
Smaller in real life than pictures
Happened in 3tyg. After you place an order.
Good store. Item as described.
Very good item and shipping very fast
A+++ quality and fast shipment. A+++ customer friendlyness. A+++ recommended store.
Excellent bag and fast delivery, in 12 days. I recommend.
smaller than I anticipated but still a great little storage bag.
Smaller than it seems but great
Good product thank you
Very good material! Very useful, recommended in every way, although in pictures it looks much bigger, but it performs well and very tough and I loved the strap coming!
best store i recommended the seller
The package came on time, the quality at first glance is good, the locks are good, happy with the purchase
The goods received. Corresponds to the description. Quality comfortable handbag. Many holders/rubber bands. Perfect for storing cords/charges and other small wires)
Good quality storage back.
Super, super large capacity
Very functional would’ve liked it to open completely though
Beautiful and capacious, recommended
The goods came to Minsk from China in 30 days, corresponds to the description, the whole. Packed in a normal package. I use a month. It has 4 main pockets and a pair of small ones. Seller many thanks for the price for my country. The product arrived in Minsk from China in 30 days, as described, intact. Packed in a regular bag. I use it for a month. It has 4 main pockets and a pair of small ones. I recommend the product and store. Many thanks to the seller for the price for my country.
The bag is not sewn bad, took a large size TC a lot traveling. I think that its volume is enough for charging flash drives and so on.
A small functional and practical bag everyday. Thank you and see you soon.
Very cool thing, and quality and capacity and delivery, I'm happy with everything...
The bag came not the one I ordered. Ordered L, came m. The store was quiet and did not answer the questions. I had to open a dispute. AliExpress returned the amount requested by me (requested not all the cost). The bag remained. In general, I was satisfied. Bag Size M cost cheaper than it is sold here. Oh, about the bag that: very good and comfortable. Quality is good, nothing sticks out. The material is good. A companion of pockets suited me as it should. So I recommend! =))
Take advantage of the space extraordinarily to have all the cables and gadgets assembled, sorted and protected. Good sewn and zippers: the quality is very good for the price
Excellent bag for cords, power supplies, power bank and so on. All according to the description. Visually quality product, pleasant tactile
Product same as description. Come quickly. Good salesman.
Great product, seemed to be bigger. But despite the size fit quite cables. Super recommend everyone there.
I'm doing great!. The super size. me Wonder price quality ratio
As described, very useful, it serves its purpose well.
Look wise good
Nice,a bit smaller than expected,but quality made. Shipping ok,not fast!
I really like it, I advise the store, quickly and without deception.
Very good product