SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-40 Business days
|Australia, New Zealand
||10-40 Business days
|Mexico, Central America, South America
||15-40 Business days
||10-40 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i love the color and the design, but its not so big that I can pack 2-3 jeans, hope it last long eventhough the zipper looks not a good quality
Delivery to perm a little less than a month, the track was tracked. We order the second time! Everything suits. Beauticians are good, comfortable. All lightning workers. The color is very beautiful, noble. I recommend!
I recommend the product and the store! I will order more! the right product is not only for travel, but also useful at home.
It took 50 days. Nice ones. After I use them comento.
Already ordered several times, this time my mother. Everyone's happy. The goods came quickly, tracked. Seller and product recommend
Užsakau ne pirmą kartą. Viskas puiku. Rekomenduoju.
These bags will prove to be incredibly useful. A very good purchase
I am satisfied with the product. Good quality with extra utility. For the delivery time it was fast. 1 month waiting he arrived in Morocco on time. Thank you to the store I recommend
THE material and a little light but for the price is bad
Good quality, just like the pictures. Take a good look at the measures as they are medium and small bags.
Delivery was quite long - 2 months to Ukraine. Finally the package has arrived and the goods are good.
Very fast to arrive i arrive before the date indicated
Super bags, the color is bright, there is a little smell.
Sizes are ideal for organizing your suitcase, they also help your clothes not to crumble during the journey. Tough material and very cute design. I recommend using it for all trips, you won't regret it!
It seems to be nice, but it causes some vague feeling... That shit is flimsy. It is not felt reliability in all this kit... Too thin it seems the material from which all this is sewn. And maybe you should...?
Product beautiful zipper fabric good quality came in 30 days smoothly practical great for travel
Fast delivery, product same as advertised! Super recommend
The description corresponds, but in practical application there are not enough two more bags in size twice as much. Quality corresponds to the price.
It came to minsk for 3 weeks. There are no complaints about the quality. For a suitcase like "low cost" bolshevaty, but you can still use it. Convenient!
Good quality worth for Money
Good quality, the seams are even, the locks work. There was no smell. Fast shipping.
I liked everything. Shipping fast packed well store thanks
The product is of good quality, but it is rather small.
Perfect! A little plastic smell. I got notice to the phone about tracking the package and the date was exact on delivery. Very fast. Highly recommended!
In the urals the parcel reached in 25 days, was tracked all the way. All as in the description. All lightning works, there are no holes and holes. After use, i will add a review. Seller recommend.
Ordered red covers, but the store sent pink, returned the money without problems! Fly for 1.5 weeks
Quality is good, the description corresponds. I ordered green, the color is pleasant
Set of organizers 6in1 in the print of penguins! Color-blue in the pinnacle of penguins In the set of 6 pcs of organizers of different sizes. Material-polyester Size-17*13 cm, 26*19 cm, 31*23 cm, 20*12*15 cm, 30*12*20 cm, 37*13*27 cm. Good quality, everything is perfectly stitched, all locks work. Pingiva print on all sides. In the 3rd organizers in front of the grid. To the touch the fabric is dense, water-repellent. Fits a lot of clothes, underwear, cosmetics, etc. for trips what you need, compact, neat and beautiful. The store has a huge selection of colors and prints. Delivery 10 days ukr mail to ukraine. recommend!
Excellent products, quality good, got everything right, led 30 days, Brasil, Maceió, Northeast…
I arrive very later the product. Quick. Happy 100% recommend
Really happy with my order. The product is great quality, thanks.
Thank you very much to the store, quickly sent, quickly arrived
Excellent quality, fast delivery, recommend
I arrive in time, for the price the quality is good, i arrive very well packed, happy with the purchase
All as in the description. Lightning looks tight. Thread does not stick out. Impression of quality goods
Thank you very much for the handbags. Came exactly a day later than it was necessary but this is not critical, the main thing is that the delivery is actually fast and the handbags are all excellent, strong, the color is very pleasant.
A little smaller than i expected, but generally good shopping!
The biggest was not so big. Locks work, the seams are even, the threads do not stick out. In general, good things, i advise.
Everything is super. The quality is excellent. We arrived very quickly.
They are ok. Can be used for travelling.
. Good quality road debris. Thank you for the goods and service
Very happy with the order. Just like in the picture and good quality. Thank you
Perfect, great size
It's smaller than i thought but good quality