SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-40 Business days
|Australia, New Zealand
||10-40 Business days
|Mexico, Central America, South America
||15-40 Business days
||10-40 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality of the plastic is disgusting and the boxes and the headphones themselves, the headphones are very light and bulky. The volume of the sound is excellent, the phone was connected very simply. Rather I do not advise, than advise to buy them. I'm for the Hall and the treadmill I think there will be norms
Left Ear works a little quieter
Come quickly. The sound has not yet been tested
earphones works fine. connection very well with bluetooth. good quality. Recomended !
Good , work fine sound is ok for the price , 30 days to Macedonia
Good headphones. They work great. The sound is loud, good stereo. Charging Box performs its functions. To the box there is a charging cord short, without a charging unit. Can be included in the phone.
Send in a couple of days after order. Samara reached in a month. Resemblance to Apple AirPods is present, if you do not keep close to the original ears, you can buggy and confuse with the originals. The sound is quite mediocre: The middle is failed, high cutting, the bottom is not enough, but remembering the price, you score it all .. Originals by the way, too, do not sound good)) and so, to the phone connect, songs play, from the case are charged, attention is attracted, what else is needed for 300 rubles?! So, if there is a desire to pontanya with a joke, then boldly recommend this noodles to the ears to buy! In other cases we pass by)
Receipt in a period of 25 days, the product as described, well packaged, I recommend it
Cover at the box hilinkaya. In general, it looks average. Exploitation will show.
The parcel reached the city of Ufa for 3 weeks)))) everything is fine, it is charged very quickly (~ 30 min), how long enough charging has not yet checked.
Well received. Very good quality it works well good price Merciii store I recommend
Good headphones, comfortable, sound clean, charging cool, all as in the description.
I got here on the excellent agreed date you hear well! How bad your battery life is low
Order prishol on time, checked all the working, konetit with the computer, with the phone, all the hood. But, there is a small, insignificant but-Razem on the cord broken out. and so 4 stars for inconvenience, Sori
Arrived earlier and good quality materials but the sound is a bit lower. Instruction Manual detailed and very helpful. Just would have more communication with the store and a more accurate tracking and updated.
Headphones work but were discharged everything works thanks
nicely packed, worth buying at this price range, good product, happy, no bass, but OK for normal use,
Works, sound floating only books listen
Headphones went not long. Work well. With the connection there were no problems. Your money is worth it. The only negative they are a little big not very comfortable sitting in the ears but for this money you can close your eyes on this
It came too late. The quality of sound is not bad for this price. Had some difficulty to change the language. So far so good.
The goods came but without charging. It was a month. The sound of the headphones did not match the description. And the store made concessions and returned the money.
Good product, according to the description
Perfect same as description. Free blisteringly fast. Great Seller.
1 month sureliyinede came to Azerbaijan
I got headphones for a month and a half. I do not count for a long time. What can I say about these headphones. Charging keeps for a long time, but personally I do not have enough for the whole day at all. I think it's a minus. The set had a short cord without a plug. I was very upset because I don't have a spare at home. The headphones themselves are large, so the ears begin to hurt after long use. But these are all trifles. For such money is very good quality. The sound is beautiful. If you just listen to music toltko on the street, then charging is enough for a long time and will remain. I'm happy with the purchase. I advise you. You 'd better find it.
Delivery to Bulgaria for trideset days. For the moment I feel good with Ty. I am satisfied with the purchase and sale of goods.
Sound quality is expected no. It is in order to listen audiobooks or messages. For such a price it is normal. But it's a shame that I came headphones, one of which does not work. Not charging. And not "singing." Returned two thirds of the price for this. And I use one earpiece to work if that messages listen unnoticed without wires.
Headphones came quickly! Tracked exactly the description corresponds! but the sound disgusting plays then one other earpiece! Sometimes the sound is completely lost! I do not advise this product! It is better to pay and take quality and this money to the wind!
Yes, I have received my product after 32 days product is very good, sound quality awesome highly recommended the store
It came quickly. Quality of norms for such a price. Charged at 100%. Later i will add a review
The product came without damage, has not yet tested, as i will leave an additional review
Excellent sound. I recommend the shop and the store. Thank you. The shipment arrived fast!
Both work, while charging, the sound for this money norms, only they are quite large, in the photo it is not visible, but even in the ear of an adult man fall with difficulty, went a long time
Ordered 14.0819., received 2.10.19 at the post office, almost two months got. in kind of completeness, without visible damage. the indicator flashes, which is charged. we will check in the work, unsubscribe. the store respect!!!
The goods are good, for children the most it. But the size is large enough, so not for everyone can be comfortable
Headphones came on time. Everything is in place until i tested but i think everything is fine
Ordered 30.08.2019 krasnodar, received 24.09.2019. Quality is good, sits tight, i'm happy.
Were Riding earphones long. Quality... i think that will depend on a specific sample, but in general its price corresponds. Sound medium. If it is convenient in the ears will sit, and the sound will be better i think.
Headphones came to st. petersburg almost two months later, were not tracked. Work with meizu m8, the main thing is to deal with the buttons. The sound is not bad, but not as good as the vacuum headphones. Charged quickly. Package in package and postal envelope.
Nice product,working ok, fast delivery in 3 weeks.Recommended
Walked 1 month robote well true charging does not fit have to take
It came in a month to estonia but the quality is so. Not fable but playing. For such money is normal))) on the iphone play.
Design Not bad, the sound is also not bad, i liked the sound. During the movement there are places of interruption of the signal (the sound disappears), there is a message in english, even a complete separation was. Now the left earpiece can not connect
I miss my left headset and i 've already contacted the store and he tells me to adjust it in the movil. I 've done everything and it's still the same, i'll open a dispute and make a return. They're big for me. Besides, the battery lasts very little.
the order is broken
Came the goods, all the norms. sound quality ..... Wired better.
Order prishol less than a month As in the description + Charging✌ Really liked for such a price❤❤❤
Less than 30 days to arrive. Arrived in perfect condition.
For their money they are very good i liked. Package came to uzbekistan for 2 weeks
Normal sound, arrived charged, the first time was enough for half an hour, i'll charge at full again. For my ears is not very convenient configuration, otherwise everything is fine