SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-40 Business days
|Australia, New Zealand
||10-40 Business days
|Mexico, Central America, South America
||15-40 Business days
||10-40 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery OK, I haven't tested it yet.
The delivery was very fast to italy. The speaker is good. Connects easily to iPhone. Didn’t check the water resistance yet. Sounds are pretty good with high volume. Don’t know about the battery durability yet.
For the Price not bad. Of the Sound Quality acceptable.
Works perfectly. Sound is quite sharp but it's fine for getting some music in noisy circumstances, like a shower. Arrived quickly and was well packaged.
It sounds great, I put 5 stars on it even though I haven't tried it underwater yet. It's a little bigger than I thought.
The goods came faster than other orders. Everything works. Seller-thank you!
Quickly came, the column is satisfied!
It works perfectly and at very good volume. You listen very well even under the shower. Highly recommended.
Yes. It works perfect, I loved it
Cool column, courier delivered home
brilliant works perfectly, very good sound quality, less than 2 weeks to Ireland
Audio quality may be slightly lacking but for the price your getting this Bluetooth speaker it is very worth it! The Bluetooth range is also very impressive but the pairing system could be better.
Not the first time I ordered this product from the store, and before that everything was fine. But this time the delivery of the goods was not satisfied. The company sdek did not deliver the goods to me this time to the apartment, and I had to go to the nearest branch of the transport company, whose office was not at home, as a post office, and 15 minutes by car from the house. Besides, no one called me from sdek and was not interested in taking the goods or not. It's also a shame that one box with a column was wrinkled during transportation, and I bought the goods as a gift. Now I do not know if I will buy further from this seller, I will think.
Ordered 26.10, Courier IML brought to Irkutsk 9.11. Everything corresponds to the description, at the maximum bursts. The child is happy.
Rather quickly, the norms for this money
Very satisfied with the purchase! Suction cup is very powerful!!! Without any preliminary preparation of the surface, the sucker stuck into the wall with tiled tiles to try on the location of the speaker, -- could not tear any more from the wall! Of course, if you pump and make more effort or apply, for example, a screwdriver, it will come off. But the power of the sucker struck us!... The speaker itself is convenient to use.
The store was very pleased with the delivery-cdek, right to the door. From the sound of the column did not expect much, still with such a level of quality protection you will not spoil. But in general, the sound quality is not bad, although it does not delight, but it suits. The volume is more than normal. The minus is only that there is no memory card slot. In general, the order is satisfied.
The column is good, the sound would be more like as i bought for the car. I hope there will be lectures and audiobooks! The suction cup holds well only need to moisten a little before fastening. Also thought there is an input for the memory card :( On the charging time i will add later :)
Normal column. The sound is good. Sucker too.
Good and speedy
The goods are satisfied, flew as always quickly. In the beginning, one column of two did not want to connect to the phone, but then it turned out. I recommend the store, i buy this column from him for the sixth time, and until now everything was ok.
I have not tried it yet, it looks quite well done. Delivery mega fast, delivered courier (iml) home on the third day after the order.
Very big, falls off the tiles, the sound is not very
Great sound. Worth every penny
I've had a similar little speaker to this before, so thought I knew what I was getting... But this exceeded my expectations. Not only is it more rugged, but the sound is a better. It's actually got a decent amount of bass, as well as being loud and still clear at high volume. The controls work well, including the volume. I'd definitely recommend it.
The column was delivered for 4 weeks (the courier brought to the address i specified), the track was tracked. Sound quality is excellent!!! The charge time is enough for 3-4 hours at an average volume. Charges for 2 hours, there is an indication. The test of water resistance passed-in the bathroom dropped in the basin with water, quickly caught, shook, wiped and put on the bedside table (the sucker does not hold well, because. The column is quite heavy). Recommend product and store!!
It is smaller as on photo. I didn't undestand how to increase volume. +/-buttons Just switch tracks. Good that booster has suction port. Sound is nice for bike
I am ordering for more
Super Fast delivery very happy with item. works well thanks
Plays well, went about a month to kiev
Column super! Came charged. Included column + charging cable without plug.
Great!!! The sound and battery lasts for a long time) connect without problems, quickly and for a few meters there is a radius of watts. Came quickly, less than 2 weeks before berdyansk. I recommend!
Delivery by courier service cdek to primorsky krai 3 weeks, corresponds to the description. I bought 620 rubles. The second would not take such, expected more.
Came quickly. Well packed. The phone sees. Sounds normal. Of the minuses was not fixed the battery (knocked). I had to disassemble and correct. In general, i recommend. Track tracked.
Honest store and reliable! Product beautiful and perfect! My AliExpress with toproad best shopping experience! Shopping with curtain the worst! Thanks Toproad for quality the price and delivery speed!
It came quickly, intact. The charge works, the sound is played soundly. I recommend.
All OK. Thanks!
Delivery two and a half weeks to krasnodar. packed well. Plays like also not bad, for its size and price. Came completely discharged. One minus: when you shake, something rattles inside.
Good, came the courier home in hand
The parcel came quickly 2 weeks. neatly packed. thanks
Very fast delivery. packed perfectly. the product is very satisfied.
Excellent product works perfectly.
Great little column. Plays loudly. Delivery generally surprised, a few days after the order and the courier delivered home