SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-40 Business days
|Australia, New Zealand
||10-40 Business days
|Mexico, Central America, South America
||15-40 Business days
||10-40 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool. Sound good
I was septic. Hey well it works very well! The sound is good! For this price I recommend
The speaker sounds pretty good for what it is. Good Bluetooth connection and it has arrived very fast. Recommended!
Flimsy, but works. The first time the speaker collapsed the connector for charging, ordered again the child.
Everything works fine.
The sucker does not hold for a long time, otherwise it works.
Fast shipment was not expected much cargo. I got it 35 days later. I paid 14.5tl tax. All functions are working. I hardly know about the water thing. Satisfactory to the price of Bluetooth connection and microphone. Long press on the jump keys, the song shuts down. When the device turns on, the blue light flashes, and it stays constant. A little charging cable comes out, makes the vacuum nice. The package was a little lame, but I recommend the device.
The color is exactly as bright as the photos. Easily attached to the wall. Came with recharging. Easily connects to the phone. Sometimes tupit and not the first time turns on.
It arrived in 30 days in Colombia, good quality and good sound. Happy with the product. Recommended
The product is like in the photo but I expected better quality, it's a plastic and silicone not very good quality but for the price it has, it's not bad. It smells enough to open it to plastic, although sound quality is not very good, it's not terrible either, and it does its job. I arrive with a few minor scratches on the front. It will take little to arrive (11 days)
For the moment great
The quality is Ok but it is so dirty...
The speaker for the price you have is very good, although I do not risk letting you contact the water since the rubber tab that closes the loading point is very unstable and I think it could leak. The package took longer than expected and a little wrinkled, however the interior was fine. As for the sound, I must say it is powerful and the quick connection. That is why it is an economic speaker I recommend.
A taken 19 days It seems to be all right. Today I will check that it works well
Before SPB 1.5 months. The column is cute in the case has not yet tried. it came in a mint box, but the column itself was not affected.
Just like what it looks like in the manufacturer's photo
Good shopping! It sounds pretty good, only paste that in the tile on the wall doesn't stick and I have to put on top of a shelf.
I think its more likely splash proof, so don't submerge it. The sound quality is decent, the volume is loud, if you need that. Overall is good for this price. Thanks!
Excellent speaker, what I wanted. Loud, waterproof. The phone call goes through, but it did not work. I'll learn. I'll buy another one as a gift.
I received the item quicker than expected. The product is good, but the sound quality is not so good
Very good works good only the box came a bit damaged but al works good and fast delivery
It's okay. Sound loud
I have to prove it, but it seems fine. Delivery in 2 weeks
I take 2 times, the first broke) everything is super. Connection catches fast, in the shower sound super
It was well packaged and at the moment i only tested the sound (works). We'll see how it resists water
It works. Looks like the picture. Sound is good. Shipping took 6 weeks.
Delivery month, box wrinkled but column whole, working.
For good time
Delivery to almaty 20 days. The product corresponds to the description. The sound is good for a small speaker, the charge was enough for testing. Thank you store
The product went through customs for a while and the box was a bit damaged but the product intact and working properly. Thank you for the store! I recommend them nevertheless :)
Delivery is almost 1,5 months to moscow, very long. The column itself is not bad enough, for its money and downright. The sound is good, the response is fast without delay. The only negative-it does not stick well and slides under its own weight. The rest is without censure.
It's so much better than what peraba is, it sounds very high and it's ta great i love it
She's great for her money. (Not enough bass)
The box was wrinkled on the road, but the column was not hurt. Running, sound good, buttons work distance when due to phone decent
Plays normally, for this money is very good.
In estonia came exactly for a month, for their money the quality is amazing, the sound is also super
very good! clear voice.
Identical photo, perfect sound works very well
Packed so-so, the box is crumpled, but inside the column is whole and fine)) sucker... strange, i thought and will not stick to anything, but like with 3 times it turned out to be attached, weighs for 3 hours, let's see how it goes. I was quick with the phone quickly, the sound... it suits me, in general, very satisfied for 306 rubles!
Fits the specified, good sound, fits well by bt.
The column is cool. For your money-excellent!!! This time it was surprising that it took a long time to go to russia (20 days), and only 5 days traveled across the country.
It's great, bigger than i imagined. You listen perfect and you have free hands!
The box came a little crumbled but nothing inside was damaged. The speaker looks good, came with a charger, but for its price, you can’t expect a high quality, clear sound. Overall, it’s a good speaker for your bathroom or indoors.
Fast pairing, it plays well, recommended for small garden party, outdoor trip etc.
As in the disclaimer, it performs its function. It sounds spectacular and is very easy to use.
The column is good sounds loud, how long will it last to be seen while satisfied with the purchase.
Fast shipping, for the price you have great listening, it's bigger than i thought.